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DKR001 Digital Process and Business understanding

Course description for academic year 2023/2024

Contents and structure

The course is based on the recycling industry but is also connected to related businesses, examining how various digital tools can be utilized to become more sustainable and achieve the goals of the green shift.

Digital tools have become a significant part of everyone's daily life. The challenge lies in using technology in the most purposeful and efficient way.

This course provides fundamental knowledge of process understanding and how processes are closely linked to a company's digital resources and technologies, influencing business operations and development.

Processes are the basic building blocks of all organizations, and both process understanding and process improvement are essential for total quality organizations. A business consists of small and large processes that are interconnected. Everything we do is a process, whether it is documented or not. In each area or function of an organization, numerous processes take place, interacting with each other as the output from one process becomes the input for another.

Understanding, mapping, and illustrating a company's processes are crucial for making informed decisions, especially regarding digital solutions in the business. What is output in one process becomes input in another.

Learning Outcome

Knowledge:

  • Increased digital competence
  • Familiarity with various process tools
  • Explanation of how the use of digital technology can yield various types of benefits
  • General understanding of how hardware and software function
  • Knowledge of various business and production systems and how they support business operations
  • Description of how business systems and other digital technologies can support activities at different strategic levels in a company and contribute to value creation
  • Explanation of what a digital business strategy is
  • Knowledge of how data can be structured to measure the impact of strategic choices
  • Understanding the importance of collaboration with related industries for innovative sustainable solutions

Skills:

  • Presentation of processes in one's own company and demonstration of their interconnection
  • Identification of industry characteristics and the opportunities and threats they pose to a company in that industry
  • Description of the company's value creation process
  • Identification of a company's business model
  • Proposal of a digital business strategy based on the company's environment and internal resources
  • Proposal of digitization measures for a company based on the strategy
  • Assessment of the potential of digital technologies for business operations and digital transformation
  • Structuring data for analysis in dimensional models

General Competence:

  • Understanding the significance of the digital in the ongoing operation of a business and the role of technology development in managing and developing the company
  • Better equipped to assist in facilitating the implementation of digital solutions
  • Knowledge to ask the right questions and set requirements for solutions when developing new solutions
  • Assessment of employees' roles in digitization processes and awareness of the importance of a good implementation process and thorough training
  • Ability to propose measures that leverage digital technologies to create or strengthen competitive advantages

Entry requirements

None

Recommended previous knowledge

None

Teaching methods

The course is conducted digitally with both synchronous and asynchronous lectures, including real-time digital sessions, discussions, reflections with fellow students, and self-study.

Compulsory learning activities

The following three mandatory learning activities must be approved for the student to submit the exam:

  • Develop a process map of a selected process in the company
  • Develop a digital business strategy
  • Propose opportunities for efficiency using new digital solutions

The three submissions build on each other, where the student incorporates their own company.

  • The activities are valid for three semesters after approval

Assessment

The course has a portfolio assessment as the evaluation method, where the three submissions under Mandatory Learning Activity contribute to 2000 words +/- 10%.

  • The portfolio submission counts for 100% of the grade
  • Grading scale: pass / fail
  • If not passed, an improved version of the portfolio can be submitted for re-examination

Examination support material

All

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